I ordered a victorian Top Hat to surprise my husband for our anniversary. I had to be sneaky and measure his head without him suspecting anything. I used the sizing guidelines and bought him a large. Unfortunately, when it arrived we discovered the large was too large. We were going to exchange it for another in medium, but found that the shipping return was more than half the price of the hat itself. Upon explaining my situation to customer service, they immediately sent me a medium and in the box a return label. I simply put the large hat into the box that the medium came in and drove it straight to the UPS store. Thank you so much for your help and trusting me to return the too large hat. That's tops in my book! You guys are the greatest.
Ruth MT, United States
2022-12-23
I got invited to Victorian Christmas Tea and wanted a blouse for the occasion. I found your company on the internet. I narrowed my choices to two blouses. I ordered both figuring I would return one once I tried them on. When they arrived (very quickly) they both fit so well and we're so well made that I have kept both. I wore the Bella blouse to my tea and got many compliments. It was a challenge to iron but, very worth the effort.
I will be looking for a classic cowgirl blouse soon. Thank you.
Hunkpapa UK, United Kingdom
2022-01-06
Super garment & as l was only able to get my Victorian Cutaway Morning coat in a 50" chest size (l'm 47.5") it turned out to fit me perfectly.
Very happy with the Coat, the service & the delivery time.
The only down side was the overall cost. With the UK £82.65 import duty, handling fees etc, it pushed the end cost to near £300! A lot of expense for one Coat.
But l am pleased with it.
Jeffrey Sanderford TX, United States
2023-12-09
I love the Victorian style,people dressed to the 9ns even to go to a baseball game, the Kentucky derby is a prime example of throwback dress ,derby an# women's one off styled hats